Support

However you use Jentry, a real person answers.

Email

info@jentry.co.uk — we reply within one working day.

In the app

Message your accountant directly, or ask Jenius — both are on the Home screen.

Signing in

Create a free account from the app's welcome screen — anyone can sign up, no invitation needed. Already with an accountant on Jentry? Sign in with the details they set up for you, or redeem your access code.

Closing your account

Delete it yourself in the app under Settings ▸ Account, or email us and we'll do it for you. The full steps, and what is deleted or kept, are on the delete your account page, and what happens to your data is set out in the privacy notice.